Privacy Policy

Techzilla Ventures Private Limited ("we," "our," or "the Company") operates the website mytechcraft.com ("the Site"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make purchases through our ecommerce platform.

Collection of Personal Information

Upon your visit to the Site, we automatically collect certain details about your device. This includes information about your web browser, IP address, time zone, and specific cookies installed on your device. Additionally, we gather data about the web pages or products you view, the origin of your visit, and your interaction with the Site. This automatically collected data is termed "Device Information."

When you make a purchase or attempt to do so on the Site, we collect specific information from you, termed "Order Information." This includes your name, billing address, shipping address, payment details, email address, and phone number.

Use of Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and offers.

Retention

Upon placing an order through the Site, we retain your Personal Information for our records unless you request us to erase this information. You have the right to request the deletion of your information, subject to certain conditions. For more information on your right of erasure, please refer to the 'Your rights' section below.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you. However, our processor Shopify may use limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you. These services include temporary denylisting of IP addresses associated with repeated failed transactions and credit cards associated with denylisted IP addresses.

Cookies

We utilize various types of cookies, including functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by remembering your actions and preferences, providing insights on website usage, and improving site navigation.